All articles

Return & RefundsUpdated 5 months ago

All custom stickers are made to order specifically for you. Due to their personalized nature, we cannot reuse or recycle them. As a result, we do not accept returns or issue refunds for reasons unrelated to defects or damage. 

Replacements for Damaged or Defective Stickers 

If your stickers arrive damaged or defective due to an error on our part, we will gladly offer a replacement. To resolve such issues, please email us with your name, order number, and clear photos showing the problem. We’ll review the issue and arrange a reprint as necessary. 

No Refunds 

Refunds are not offered under any circumstances. This includes cases of: * Errors in size or design submitted by the customer. * A change of mind after production begins. 

Parcel Handling 

Uncollected parcels will be handled by the shipping company, and no refunds will be provided. It is essential to track and collect your package on time. 

Reporting Issues 

To address missing parcels, customers must report the issue within a specified timeframe which is within 5 business days of delivery day. Late claims will not be eligible for investigation or resolution. 

Important Reminders 

Orders are produced in the exact size specified on the website. Ensure you carefully review the size before placing your order. Once production begins, it is not possible to modify or cancel your order. 

Thank you for understanding our policies as we strive to deliver high-quality, custom stickers efficiently. 

Was this article helpful?
Yes
No