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Account & Billing

Find answers about managing your account, updating payment details, reviewing invoices, and resolving billing issues.

Do I have to make an account?

No, creating an account is not required. However, having an account offers added convenience for returning customers. It provides a summary of your previous custom sticker orders and streamlines the checkout process by saving your information for fas

How to Create an Account?

To create an account, follow these simple steps:. If you already made a purchase your past orders will be visible inside the order Tab once you are logged in.

I forgot my password

Click the "Login" button in the top-right navigation, then choose the "Forgot Password" option. You will be asked to provide your email. An email with the reset password link will be sent to you. Follow the steps provided in the email to reset your p

How do you update the shipping address?

To update your shipping address, follow these steps:. Once you’ve updated your shipping address, it will be reflected in your account for your next purchase. If you have multiple addresses saved, you can easily change your default address by selectin

Can I get an invoice for different details than those provided on the account?

Yes, please contact our support team. They will assist you in generating an invoice with different details than those currently provided on your account.

How to recommend a friend and gain referrals bonus

To recommend a friend and earn a referral bonus, follow these simple steps:. When your friend makes a purchase using the code, they will get a discount and you will earn cashback points. It's a great way to save while sharing the love for our product

How can I use accumulated cashback?

Once you have accumulated cashback points, you can easily use them at checkout for your next purchase. Simply apply your cashback credits inside the cart, proceed to checkout and the discount will be reflected in your total amount. Enjoy the savings

Can I save multiple shipping addresses in my account?

Yes, you can save multiple shipping addresses in your account!. However, please note that addresses are only saved after an order has been placed. Once you have completed an order, all addresses will be stored, allowing you to choose a default addres

How can I save payment methods for the future?

To save payment methods for future use, simply tick the option to save your payment method during the checkout process and follow the provided steps. Once you've done this, you'll be able to reuse the saved payment method for your future orders, maki

How can I download an invoice?

To download an invoice, follow these steps:. Still having trouble downloading your invoice? Please reach out to us directly and provide the order number and email address under which the account is registered.

I forgot to provide the VAT number can I apply it after I’ve made a purchase?

Yes, please contact us directly. We will assist you in adding your VAT number to your order after your purchase has been completed.

How can I use credits gained via the cashback/referral system?

To utilize credits gained through our cashback or referral system, simply head to the checkout page. Here, you’ll find an input field to enter any discount or promo codes. If you have credits from cashback or referrals, these discounts will be automa

How to change the billing address?

You can change your billing address during the checkout process. Simply do this while using a previously saved payment method or by applying a new one. Ensure that the new billing address is entered correctly before completing your order at checkout!

What details will be featured on the invoice?

Your invoice will include the following details:. This comprehensive information ensures transparency and clarity regarding your purchase.

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To cancel newsletter emails, simply open one of our newsletter emails and click the "cancel" button. This will automatically remove you from our list of active subscribers, and you will no longer receive any marketing emails.