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Stickerize

Need assistance? Find answers about orders, returns, and shipping at Stickerize.

Help & FAQ – Stickerize

Do I have to make an account?

How to Create an Account?

I forgot my password

How do you update the shipping address?

Can I get an invoice for different details than those provided on the account?

How to recommend a friend and gain referrals bonus

How can I use accumulated cashback?

Can I save multiple shipping addresses in my account?

How can I save payment methods for the future?

How can I download an invoice?

I forgot to provide the VAT number can I apply it after I’ve made a purchase?

How can I use credits gained via the cashback/referral system?

How to change the billing address?

What details will be featured on the invoice?

How do I sign up for the newsletter

How do I cancel newsletter emails

Account & Billing

My card was declined

What payment methods do you accept?

How to apply a discount or promo code to my order?

Payment Methods

How can I Re-Order past purchases?

Can I edit the order once I've placed it?

Can I cancel my order?

My package got lost

What is the minimum order quantity?

Is there a discount based on the quantity?

Return & Refunds

How long does it take to process an order?

How to make a return?

Orders & Reordering

How can I track my order?

Do you offer Free shipping?

Do you ship worldwide?

Shipping methods and their costs

Can I edit shipping details after placing an order?

My package is marked as delivered but I did not receive it

Shipping & Delivery

Do you offer a sample pack?

Does the price change based on the cutline?

Why does the size change when I upload a sticker?

What is the minimum size of the sticker?

What is the minimum amount of stickers I can order?

How can I order stickers using inches?

Can I upload multiple designs at one time?

Why can't I control the border color for other materials than vinyl?

What is the maximum number of stickers I can order?

Can I order sample 1 of each material?

Product & Pricing

What file formats are supported for artwork uploads?

How to prepare your artwork for printing in Stickerize?

How to make a transparent background?

How can I remove the background?

My sticker is of low quality, what to do?

Can I revert AI changes?

Why is there a white border around my artwork?

Can I add cutlines to my artwork manually?

What resolution is recommended for the best print quality?

What are the different types of cutlines available?

How do I ensure accurate color reproduction?

Can I apply effects like drop shadows or gradients to my design?

Can I see proof before printing?

Border VS Padding

Design & Artwork

Do you have a referral/cashback program?

What’s Brand Hub and how to use it?

Can I just save my artwork for future purchases?

Do you offer discounts for nonprofits or charities?

Programs & Features

Find answers about managing your account, updating payment details, reviewing invoices, and resolving billing issues.

Learn about payment options, how to add or update your payment method, and secure payment processing.

Get help with placing new orders, tracking shipments, and easily reordering past purchases.

Find info on shipping options, delivery times, tracking orders, and handling delivery issues.

Explore details on products, customization options, pricing, and available discounts.

Learn how to prepare designs, upload artwork, and ensure the best print quality for custom stickers.

Explore features like storing designs, discounts, and our referral and cashback programs.

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